Do you have the Key Digital Features for your Sharing Economy Platform?
Reflecting back on December 2019 where I and my friends were buying things from EBay, checking Airbnb for places to rent, using Uber to...
6 Levers to manage Change in the Digital Age
"People exist without Companies, but companies can't exist without People!" (Or at least not yet) In the era of digitalisation, digital...
3 Steps to Implement Gamification for Your Digital Consumer
Couple of Months ago, I asked my wife's nephew (who is 8 years old) what he would like to be when he grows up. The answer was: "A YouTube...
The Complete Guide to Digital Workplace Implementation
"Being a customer is a pleasure, being an employee is a fight!" The above quote is a simple and complete description of what I hear from...
Is the role of the CIO obsolete in the digital world?
Chief Information Officer (CIO) has been coined in 1981 when information was purely used in computer systems and seen as a requirement to...
4 Characteristics of Talent in the Digital World
According to the World Economic Forum (WEF), we are at the beginning of a Fourth Industrial Revolution. This will not only bring...
Do you have the Ultimate Digital Consumer Support Ecosystem?
Do you remember the time when you are at work and using a word processing application and wanted to get a neat feature that you saw your col
Do you have the Ability for Digital Agility?
Everyone is talking about Agile Enterprises and how enterprises should be lean and respond quickly to market forces, consumer demands and...
4 Considerations for your Digital Marketing Inception
Last weekend I had the chance to watch the movie “Inception” again. For those who did not watch it, it is a movie about agents that have...
What's on the mind of the Digital Strategist?
I have been asked many times if strategy development, implementation and monitoring change in the digital world. And no one put it better...